Axiata Sustainability

Advancing Our People & Communities

Fair, Diverse & Inclusive Employment

Advancing Our People & Communities

Fair, Diverse & Inclusive Employment

We employ over 14,000 people across ASEAN and South Asia, each of whom play a critical role in delivering exceptional digital experiences to our customers and stakeholders.

To reach our goals and drive shared value, our foremost priority is to foster a culture of excellence where surpassing expectations becomes a norm and not the exception. As such, we recognise the importance of maintaining fair and impartial practices when hiring, retaining and rewarding our employees, as our standards in these areas affect our ability to attract and retain talent as well as our reputation as an organisation.

We follow a set of established principles – detailed in our Employee Code of Conduct and workplace policies – that govern our interactions with our employees. While each of our OpCos has its own set of policies, we set the tone from the top by mandating fair employment practices and enshrining the importance of Diversity, Equity and Inclusion (DEI). Our way of working is aligned with and guided by the Winning Culture, underpinned by our core values of Uncompromising Integrity and Exceptional Performance (UI.EP), the Axiata Way and Modern, Agile and Digital (M.A.D) ways of working.

Outlook

The Axiata 5.0 Vision is centered on our commitment to prioritising our people and strengthening our operational excellence and service delivery by implementing fair employment practices and work processes. We aim to achieve this by fostering closer and more effective collaboration across our teams to create an inclusive and respectful environment where everyone is valued.

Establishing The Right Culture

In our pursuit of becoming The Next Generation Digital Champion, we are guided by our Organisation 5.0 – People Strategy: The Winning Culture which sets out five strategic priorities to sustain an inclusive and winning culture.

Amplify Winning Culture

Build Organisational Effectiveness

Cultivate Learning Organisation

Drive Talent Management

Embed Digital HR & Analytics

Amplify Winning Culture

Build Organisational Effectiveness

Cultivate Learning Organisation

Drive Talent Management

Embed Digital HR & Analytics

Our People Strategic Priorities

Our core values – Uncompromising Integrity and Exceptional Performance (UI.EP) – are the foundation of our culture. These values are embedded in everything we do, inculcating the importance of honesty, fairness and accountability at all levels. They align our employees behind the imperative of always doing the right thing and fulfilling the promises we make to our stakeholders.

Upholding Our Commitment To Human Rights

The Axiata Code of Conduct governs how we interact with colleagues and stakeholders across our value chain. Through the code, we commit to upholding universal human rights, in line with the International Labour Organization (ILO) Core Labour Standards.

Freedom from forced labour
Freedom from child labour
Freedom from discrimination at work
Freedom to
form and join a union, and to bargain collectively
As of 2022,
two of our Digital Telcos have employee unions
As of 2022, unions represent
5.89%
of our employees
Freedom from forced labour
Freedom from child labour
Freedom from discrimination at work
Freedom to
form and join a union, and to bargain collectively
As of 2022,
two of our Digital Telcos have employee unions
As of 2022, unions represent
5.89%
of our employees

Our Diverse And
Highly-Skilled Workforce

More than
80 nationalities
represented across the Group
Women represent
32%
of our total workforce
24%
women

in Senior
Leadership

Locals comprise
71%
of Senior Leadership across the Group
(excludes Digital Businesses)

More than
80 nationalities
represented across the Group
Women represent
32%
of our total workforce
24%
women

in Senior
Leadership

Locals comprise
71%
of Senior Leadership across the Group
(excludes Digital Businesses)

Building A Diverse And Inclusive Workforce

We believe that a diverse workforce, free of discrimination by age, gender, capability, nationality and culture, enables us to attract a better calibre of talent and bring the best out of our teams.

Putting our beliefs into action, we have established a comprehensive DEI Framework that identifies four pillars of action, with our capabilities as an organisation forming a crucial factor that supports each pillar. Implementation across the pillars is supported by a Culture, Engagement and DEI Circle comprising representatives from our OpCos.

Our Four DEI Pillars

1

Gender

2

Generations

3

Ethnicities

4

Abilities

Capabilities

One of our key DEI targets is to achieve 30% women representation in Axiata Group Berhad’s Senior Management by 2025, against which we sit at 27% as of 31 December 2022.

Highlights Of Our DEI Performance in 2022

During the past year, we involved ourselves in a range of DEI-related initiatives. Key highlights include:

Increased diversity in hiring approvals by looking beyond the usual telco talent profile

Implemented young talent recruitment and internship programmes

Recognised female employees for their success in career, personal and family life though the Wanita Tangguh award

Adopted the United Nations Women Empowerment Principles (UN WEP) Charter

A Purposeful Mission

Ultimately, our initiatives contribute to our corporate vision, purpose and values, delivering on our responsibilities as a regional telecommunications and digital leader.

Our vision

To be The Next Generation Digital Champion

Our purpose

Advancing Asia

Our vALUES

Uncompromising Integrity & Exceptional Performance