Axiata Sustainability

Driving Governance & Risk

Sustainable Supply Chain

Driving Governance & Risk

Sustainable Supply Chain

With an extensive network of suppliers across our markets, we have the opportunity to positively influence Environmental, Social and Governance (ESG) practices through the standards we set.

To ensure that the highest standards are upheld across our business presence, suppliers are required to adhere to our Supplier Code of Conduct (SCOC) and other policies such as our Whistleblowing Policy. Furthermore, we strengthen our supply chain management by enhancing purchasing, management of risks, evaluating vendors’ performance and developing new business relationships to reduce our dependence on any one supplier.

Read more about our Sustainable Supply Chain in the Sustainability and National Contribution Report  2023 (pg 102 – 103)

Outlook

To ensure responsible sourcing, we are committed to integrating sustainability considerations into our sourcing requirements, especially in areas that have significant environmental impact. Specifically, we aim to improve our sustainability assessments in order to evaluate our environmental, social and economic impacts across the entire supply chain, from sourcing to the final delivery of products and services. This will enable us to manage risks associated with sustainability issues – including reputational damage or regulatory compliance – thus allowing us to build more resilient supply chains.

We will also work closely with Axiata Procurement Centre to achieve the targets in our Net-Zero Carbon Roadmap through understanding and reducing our Scope 3 emissions contributed by our suppliers, towards effectively reducing emissions across our value chain. We will focus on a collaborative approach to meet the larger industry and national climate goals. Additionally, we are screening our suppliers for Scope 3 emissions to develop an inventory and baseline for Scope 3, which will set our target for 2030.

Setting Clear Standards For Suppliers

As an extension of our business, all our suppliers are required to adhere to the minimum standards set forth in the Axiata  Supplier Code of Conduct, covering:

Business Practices

Health & Safety

Environment

Data Privacy & Cyber Security

Anti-Money Laundering

Labour Rights & Working Conditions

Business Practices

Health & Safety

Environment

Data Privacy & Cyber Security

Anti-Money Laundering

Labour Rights & Working Conditions

We are committed to ensuring that our suppliers fully comply with these principles, with exceptions only allowed in special circumstances with the approval of Compliance. Moreover, these principles guide us in our selection of suppliers, ensuring that we actively monitor suppliers’ compliance.

We have mitigation measures in place for non-compliant suppliers who do not adhere to the SCOC, and this includes remedial measures to assist them in meeting compliance requirements. 

Supporting Local Suppliers

As part of our commitment to supporting local economies and building a diverse supplier base, we closely monitor the proportion of our suppliers that are local and the percentage of our spending allocated to local suppliers across our various OpCo markets.

This offers us flexibility and influence over our supply chain, enabling us to mitigate supply chain risks and better manage our operational footprint while contributing to socioeconomic growth by creating job opportunities in the communities where we operate.

In 2023,
69% of our total procurement spend was on local suppliers (across Digital Telcos, Infrastructure, Digital Businesses (excluding ADA) and Corporate Centre)

Supplier Engagement and Capacity Building

We partner with our suppliers to improve product and service delivery, strengthen their ESG performance and enhance their capabilities.

We continue to work closely with our suppliers, implementing initiatives aimed at enhancing operational excellence, procurement practices, compliance and integrity. These initiatives are vital for guiding supplier activities and transactions, ensuring that our organisation operates in a fair and transparent manner and practises responsible business ethics.

Discover More on Our Sustainability Report

A Purposeful Mission

Ultimately, our initiatives contribute to our corporate vision, purpose and values, delivering on our responsibilities as a regional telecommunications and digital leader.

Our vision

To be The Next Generation Digital Champion

Our purpose

Advancing Asia

Our vALUES

Uncompromising Integrity & Exceptional Performance