Axiata Sustainability

We’re moving towards achieving net-zero carbon emissions by no later than 2050.

As a leading regional player in connectivity and digital services, we are well-positioned to contribute to the transition towards a low-carbon economy. Through our Science Based Targets initiative (SBTi) Business Ambition Pledge, our net-zero journey is aligned to limit global warming by 1.5°C.

We’ve created the Axiata Net-Zero Carbon Roadmap, which sets our strategic approach to reach net-zero inclusive of our interim target to reduce operational carbon emissions by 45% by 2030 from a 2020 baseline as well as milestones. Our strategic approach will be rolled out across three key objectives:

ACCELERATE DECARBONISATION OF OUR NETWORK OPERATIONS

ACCELERATE TRANSFORMATION OF OUR VALUE CHAIN

DELIVER AN INCLUSIVE CLIMATE AGENDA

ACCELERATE DECARBONISATION OF OUR NETWORK OPERATION

Our network operations make up the largest portion of our emissions. We will decarbonise by increasing energy efficiency and renewable energy consumption from self-generation or purchased energy.

Our milestones:

  • Verify 2020 Scope 1 and 2 emissions baseline
  • Set science-based targets for Scope 1 and 2
  • Increase energy efficiency by 2030
  • Set OpCo level CO2 reduction target by end 2022
  • Increase purchase of renewable energy by 2030

ACCELERATE TRANSFORMATION OF OUR VALUE CHAIN

We will contribute to enabling positive climate impact across our value chain, including by assisting our suppliers to reduce their carbon emissions.

Our milestones:

  • Define Scope 3 baseline and set reduction target by end 2023

DELIVER AN INCLUSIVE CLIMATE AGENDA

We will contribute to decarbonisation efforts across society, leveraging technology and digitalisation to execute carbon removal strategies while encouraging carbon avoidance.

Our milestones:

  • Increase carbon removal activities by 2030
  • Quantify the impact of positive climate action

A Holistic Approach To Sustainability

We ensure that the way we operate integrates Environment, Social and Governance (ESG) elements, anchored on our vision to become The Next Generation Digital Champion by 2024.

The material matters that we place focus on are grouped into four areas. Click through to delve deeper into the initiatives we have launched.

A Purposeful Mission

Ultimately, our initiatives contribute to our corporate vision, purpose and values, delivering on our responsibilities as a regional telecommunications and digital leader.

Driving Advancement Across Asia

Our impact extends to all our footprint countries, where we contribute to national development objectives through the value that we generate across the sustainability spectrum.

A Purposeful Mission

Ultimately, our initiatives contribute to our corporate vision, purpose and values, delivering on our responsibilities as a regional telecommunications and digital leader.

Driving Advancement Across Asia

Our impact extends to all our footprint countries, where we contribute to national development objectives through the value that we generate across the sustainability spectrum.

USD11.1
billion

GDP contributed

USD5.0
billion

capex + opex
investment

USD 1.7
billion

total taxes and fees paid

13,181

employees across ASEAN and South Asia

Approximately

700,000 jobs supported

across Asia

USD11.1
billion

GDP contributed

USD5.0
billion

capex + opex
investment

USD 1.7
billion

total taxes and fees paid

13,181

employees across ASEAN and South Asia

Approximately

700,000 jobs supported

across Asia

Download the full Sustainability Report 2020

Description of our material matters

Our material matters are determined through a bi-yearly process of materiality assessment, detailed below:

1. Review Of Material Matters

We review and update our material matters in response to changes in our business landscape, risk environment, internal policies, KPIs, emerging local and global sustainability trends, regulatory developments and stakeholder opinions. Our review also incorporates peer benchmarking.

2. Stakeholder Engagement

We conducted a structured stakeholder prioritisation exercise by leveraging insights from our dialogue with various stakeholders on our material matters. This allows us to identify the influence and dependence of key stakeholders on the Group. We then engage with the prioritised stakeholders to obtain their feedback on material matters.

3. Sustainability Impact Assessment

Upon identification of our material matters, we conducted workshops within the Group to further prioritise materiality matters from the business perspective.

Description of sustainability material matters - Next Generation Digital Champion

Material matter

Description

Material matter

Description

Sustainable Business Growth

Consideration of Economic, Environmental and Social (EES), and positive direct and indirect value creation in our strategic investment decisions to enhance our shareholder returns

Network Quality & Coverage

Enhancing network quality and coverage through continuous improvements in efficiency, availability and reliability

Digital Inclusion

Providing affordable and innovative products and services in bridging the digital gap

Digitisation & Modernisation

Technological innovation to enhance key internal business functions, improve process efficiency and effectiveness, and promote innovation and business continuity

Description of sustainability material matters - Environment

Material matter

Description

Material matter

Description

Climate Action

Internal controls and monitoring mechanisms to manage environmental impacts

Resource & Waste Management

Towards circular economy within our operations as well as the solutions we can provide our customers and supply chains waste management

Description of sustainability material matters - Social

Material matter

Description

Material matter

Description

Fair Employment & Welfare

Fostering fair recruitment practices by embracing diversity and inclusion in the workforce, and offering employees fair compensation and benefits

Talent Development

Promote development and uplift competencies of employees to respond to the rapidly changing and complex business environment

Employee Health, Safety & Wellbeing

Providing for the health, safety and wellbeing of our employees in ways that address key challenges and bring value to their livelihood in the workplace

Customer Service

Delivering a differentiated user experience for customers, and offering the most affordable products and services relative to customer promise in our highly competitive markets

Supply Chain Management

Consideration of EES factors across supply chain management and processes

Community Development

Financial and non-financial contributions to support local communities, underprivileged and underserved groups

Emergency & Disaster Response

Providing society in times of emergency and disaster, through the contribution of our business streams in disaster response

Description of sustainability material matters - Governance

Material matter

Description

Material matter

Description

Business Ethics & Compliance

Enhance business integrity compliance within the ambit of Malaysian and international laws on bribery and corruption

Data Privacy & Cyber Security

Protection of all data, information and intellectual property against cyber security breaches

Regulatory & Political Risk

Management of the evolving changes in the regulatory landscape and political context