Axiata Sustainability

Driving Governance & Risk

How we build a culture of trust and resilience across our value chain

The strength of our business is based on a foundation of trust, accountability and ethical conduct. By maintaining our reputation as an ethical and responsible organisation, we are better placed to unlock new opportunities and create value for our customers, shareholders and communities in the post-pandemic era.

With the evolving digital environment bringing new cyber security and data privacy threats to the fore, we are adopting cutting-edge approaches that enable us to remain ahead of the governance and risk curve, unlocking new and transformative value creation opportunities over the long term.

Our Governance Journey

Guided by our vision of becoming The Next Generation Digital Champion, we have taken a active approach to governance since our founding, enabling us to mitigate against emerging risks in the digital landscape.

2009
2012
2016
2019
2020
2021
2022
2023
Launching Our Group Code Of Conduct
Integrating ESG And Governance
Embedded Environmental, Social and Governance (ESG) considerations in our governance

Adopted our Board Charter
Strengthening Our Approach
Our corporate governance standards are recognised by the Minority Shareholder Watchdog Group (MSWG)

Established the Cyber Security Steering Committee (CSSC) to accelerate Group-wide cybersecurity
Bolstering Our Commitment To Transparency And Accountability
Adopted the Group Whistleblowing Policy

Expanded the remit of our Board Risk Committee
Established Group-wide Best Practices
Appointed our first Group Chief Risk & Compliance Officer (GCRCO)

Adopted Group-wide No Gift and Anti-Bribery and Anti-Corruption (ABAC) policies
Levelling Up Our Governance
Revised our Code of Conduct

Began the execution of the Digital Trust & Resilience 2023 (DT&R2023) cyber security strategy
Taking Governance Further
Launched the Axiata Cyber Fusion Centre under DT&R to advocate cyber resilience

Renewed the Corruption Free Pledge with the Malaysian Anti-Corruption Commission
Attaining Global Standards
Our Cyber Fusion Centre received the Cyber Security Project of the Year award at the Malaysia Cybersecurity Awards 2023 ​ ​

The centre's operational standards are accredited with the CREST Certification, making it a FIRST Member​ ​​

Red Team members secured second place in the Cyber Nations Championship, highlighting the global competitiveness and talent of our team​

Our Areas Of Action

Stay tuned for updated information on our sustainability initiatives and impact during 2023. You may also download our Sustainability and National Contribution Report 2023.

Business Ethics & Governance

Digital Integrity

Regulatory & Political Risk

Sustainable Supply Chain

Highlights

Renewed the
Corruption Free-
Pledge

with the Malaysian
Anti-Corruption Commission

Ranked in the
top 30% within the ASEAN region
on the NIST maturity industry benchmark​
Launched the
Axiata Cyber
Fusion Centre

to enhance regional cyber
resilience
Local suppliers comprised
69%
of our procurement spend in 2023 (across Digital Telcos, Infrastructure (excluding ADA) and Corporate Centre)
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Renewed the
Corruption Free-
Pledge

with the Malaysian
Anti-Corruption Commission

Ranked in the
top 30% within the ASEAN region
on the NIST maturity industry benchmark​
Launched the
Axiata Cyber
Fusion Centre

to enhance regional cyber
resilience
Local suppliers comprised
69%
of our procurement spend in 2023 (across Digital Telcos, Infrastructure (excluding ADA) and Corporate Centre)

A Purposeful Mission

Ultimately, our initiatives contribute to our corporate vision, purpose and values, delivering on our responsibilities as a regional telecommunications and digital leader.

Our vision

To be The Next Generation Digital Champion

Our purpose

Advancing Asia

Our vALUES

Uncompromising Integrity & Exceptional Performance