At Axiata, we incorporate purposeful technology into our core, consistently investing not only in the quality of our products and services but in connecting people to technologies that make a tangible difference. Our social initiatives therefore empower professional development, elevate talent, ensure safety and enable long-term socioeconomic development.
As pandemic effects linger on, our efforts have only intensified. In addition to our ongoing COVID-19 and natural disaster relief programmes, we are helping our employees, suppliers, customers and communities pivot towards digital ways of living and working, positioning people in our countries of operation to capitalise with leverage on the opportunities that the new normal brings.
At Axiata, we incorporate purposeful technology into our core, consistently investing not only in the quality of our products and services but in connecting people to technologies that make a tangible difference. Our social initiatives therefore empower professional development, elevate talent, ensure safety and enable long-term socioeconomic development.
As pandemic effects linger on, our efforts have only intensified. In addition to our ongoing COVID-19 and natural disaster relief programmes, we are helping our employees, suppliers, customers and communities pivot towards digital ways of living and working, positioning people in our countries of operation to capitalise with leverage on the opportunities that the new normal brings.
Our material matters are determined through a bi-yearly process of materiality assessment, detailed below:
We review and update our material matters in response to changes in our business landscape, risk environment, internal policies, KPIs, emerging local and global sustainability trends, regulatory developments and stakeholder opinions. Our review also incorporates peer benchmarking.
We conducted a structured stakeholder prioritisation exercise by leveraging insights from our dialogue with various stakeholders on our material matters. This allows us to identify the influence and dependence of key stakeholders on the Group. We then engage with the prioritised stakeholders to obtain their feedback on material matters.
Upon identification of our material matters, we conducted workshops within the Group to further prioritise materiality matters from the business perspective.