ADVANCING DIGITAL ECONOMIES
How we are becoming The Next Generation Digital Champion
Digitisation & Modernisation
In the fast-moving digital world, continuous innovation is central to retaining our competitive advantage and achieving functional and operational excellence.
To this end, we have leveraged our Collective Brain, harnessing knowledge and best practices across the Group to centralise our procurement negotiations, harmonise Network and IT activities, and deliver cost savings of RM1.1 billion in 2021. Our efforts are underscored by our Digital Transformation Framework, which aims to enhance the digital transformation of our OpCos across five cores of digitisation.
- Our Five Cores Of Digitisation
Products & Services
External Interfaces
Internal Processes
Infrastructure
& Platform
Organisation
& Culture
Outlook
Harnessing our regional footprint, our business gains stronger traction as we partner with global technology powerhouses and hyperscalers to provide digital solutions that meet with the digitalisation needs of society that is sustainable and accessible to all.
In 2021, we also announced the appointment of a new role – Group Chief Strategy & Technology Officer – bolstering leadership towards future-proofing our operations and becoming The Next Generation Digital Champion.
Outlook
Harnessing our regional footprint, our business gains stronger traction as we partner with global technology powerhouses and hyperscalers to provide digital solutions that meet with the digitalisation needs of society that is sustainable and accessible to all.
Axiata LEAP Programme
Axiata LEAP Programme
Digital transformation is supported by our Learn, Engage, Accelerate and Perform (LEAP) Programme, which aims to nurture a “digital-first” mindset shift, accelerate digital maturity across our OpCos and validate their progress, as well as drive intra- and inter-OpCo collaboration.
This is augmented by the LEAP NOW Programme, which invites OpCo teams to submit proposals for digitisation aligned with our five cores. In 2021, a total of 70 projects were submitted under the programme, with 90% leveraging more than one enabling technology levers.
The most common technology levers were Process Automation, API Business / API Management and Artificial Intelligence, while the top three business benefits unlocked by the projects submitted were Better Customer Experience, Improved Decision Making and Reduced Operating Costs.
Read the Digitisation and Modernisation topic within our Sustainability and National Contribution Report 2021 to discover specific proposals under LEAP NOW that are aligned with driving sustainable development.
- Introducing Smart Solutions For Business & Society
We provide innovative enterprise grade solutions to digitise businesses and ensure they remain at the cutting-edge of technology. These include applying artificial intelligence, robotics, and other IR 4.0 principles across our digital products and services, external interfaces, internal processes, as well as infrastructure and platforms as part of an ongoing Group-wide digitisation exercise.
Learn more by downloading our Sustainability and National Contribution Report 2021.
Environment
Using IoT technology to power more energy-efficient buildings, pollution-lite fleet management, and more resource-efficient crop production and energy grid management approaches.
Smart City
Smart Buildings
Smart Fleet
Smart Agriculture and Food
Smart Supply Chain
Social
Applying technologies including data analytics, cloud and telematics towards enhanced disaster management and response strategies, smarter healthcare systems and improved road safety.
Digital Education
Smart Healthcare
Digital Inclusivity
Smart Safety and Wellbeing
Governance
Leveraging data analytics to provide greater insights into, and protection of cyber security and data privacy risks.
Smarter Cyber Protection
Integrating Industry 4.0
As part of our ongoing digitisation exercise, we also implement initiatives that apply artificial intelligence, robotics, and other IR 4.0 principles across our digital products and services, external interfaces, internal processes, as well as infrastructure and platforms.
In addition, by leveraging the strong presence of our OpCos’ enterprise divisions, which collectively reach over 180,000 enterprises, we have been able to deliver smart, IoT-powered solutions that both meet our customers’ needs and enhance shared value across the ESG spectrum. Learn more by
downloading our Sustainability and National Contribution Report 2021.
As part of our ongoing digitisation exercise, we also implement initiatives that apply artificial intelligence, robotics, and other IR 4.0 principles across our digital products and services, external interfaces, internal processes, as well as infrastructure and platforms.
In addition, by leveraging the strong presence of our OpCos’ enterprise divisions, which collectively reach over 180,000 enterprises, we have been able to deliver smart, IoT-powered solutions that both meet our customers’ needs and enhance shared value across the ESG spectrum. Learn more by downloading our Sustainability and National Contribution Report 2021.
Delivering Innovations That Drive ESG Value
Environment
Using IoT technology to power more energy-efficient buildings, pollution-lite fleet management, and more resource-efficient crop production and energy grid management approaches.
Social
Applying technologies including data analytics, cloud and telematics towards enhanced disaster management and response strategies, smarter healthcare systems and improved road safety.
Governance
Leveraging data analytics to provide greater insights into, and protection of cyber security and data privacy risks.
