Axiata Sustainability

In the many countries where we operate, a shared ambition unites and provides meaning to the outcomes we seek to enable. This shared ambition is best expressed through our vision of becoming The Next Generation Digital Champion.

Seeking to become a digital champion shifts the focus beyond short-term profits and towards a holistic view of value. Our role, and responsibility, is to use digital technology as a force for inclusion; a tool to equalise opportunities for all.

Being The Next Generation Digital Champion also means future-proofing our business to ensure we can continue to deliver value through industry cycles and global upheaval. The COVID-19 crisis has further accelerated our efforts to drive improvements in network quality and coverage, optimise our cost base and deliver operational excellence across our operating countries, guided by our Axiata 5.0 Roadmap.

Creating value across the telco value chain

Over the past decade, we have evolved from a portfolio company of pure-play mobile assets to a truly holistic digital group that includes digital telco services, digital businesses, and infrastructure solutions and services.

This transformation has allowed us to place shared value at the heart of our corporate strategy. By asking how our unique reach and expertise can be utilised to affect positive change for our stakeholders, we’ve innovated in ways that truly integrate the needs of our business and those of sustainability.

Our Focus

With mobile growth on a downtrend, our Digital Telcos are poised to capture valuable opportunities in the digital age, to service the Enterprise, Consumer and Home segments.

Our focus

With mobile growth on a downtrend, our Digital Telcos are poised to capture valuable opportunities in the digital age, to service the Enterprise, Consumer and Home segments.

How we create value

Providing converged digital and technological products for evolving work and lifestyle norms

Providing Security as a Service (SaaS) and Platform as a Service (PaaS) through Axiata Enterprise to enable digital transformation for businesses

Leveraging on IR 4.0 advanced technologies to provide Enterprise services in four tracks:

  • Connectivity at the Core
  • Business-to-Business (B2B) Marketplace
  • Cloud Technologies
  • Internet of Things (IoT)

Highlights

Completed a USD800 million multi-currency, Shariah-compliant sustainability-linked syndicated financing facility

Ranked in the top third out of 100 digital technology companies in the Digital Inclusion Benchmark Evaluation 2020 by World Benchmarking Alliance

Driving digital transformation through IR 4.0 principles and technologies with our Digital Transformation Roadmap

Highlights

Completed a USD800 million multi-currency, Shariah compliant sustainability linked syndicated financing facility

Ranked in the top third out of 100 digital technology companies in the Digital Inclusion Benchmark Evaluation 2020 by World Benchmarking Alliance

Driving digital transformation through IR 4.0 principles and technologies with our Digital Transformation Roadmap

Being a digital champion begins with generating economic value. In the 2020 financial year, we contributed USD7.7 billion to the GDP of our operating countries, invested USD4.4 billion in capex and opex combined, and supported over 600,000 jobs. Building on this base, our many initiatives and programmes are geared towards enabling a digitally-driven future that is truly inclusive and equitable.

As our Group, along with the rest of the world, grappled with the impact of COVID-19 last year, we continued to demonstrate our value as an attractive investment proposition, executing a seamless and stable leadership transition with our new President & Group CEO taking office during the year, while achieving business continuity and uninterrupted delivery of our strategies.

Our approach to sustainable business growth is guided by the Axiata 5.0 Roadmap and strengthened by our Collective Brain and verticalisation initiatives. These important initiatives have sharpened our prioritisation of business aspects that include, amongst others, operational performance, operational excellence, the transformation of our OpCos, and digitisation and analytics.

Demonstrating our commitment to aligning our business strategies with sustainability, in May 2020 we completed a USD800 million multi-currency, Shariah-compliant sustainability-linked syndicated financing facility, or sustainability-linked loan (SLL), which was the first funding arrangement of its kind in the world.

Outlook

For the next year, the Board will task the Management team with maintaining a firm grip on the business against continued challenges and uncertainties as competition intensifies in the digitally heightened environment.

Investing Long-Term in Our Markets

The value we generate across our operating countries is driven by the provision of digital and connectivity services, and further supported by a digital ecosystem fuelled by local industries, entrepreneurs, vendors and talent.

USD7.7 billion

GDP contributed

USD4.4 billion

capex + opex investment

USD1.3 billion

Total taxes paid to governments

12,683 employees across ASEAN and South Asia.

 

10,284 employed in our Digital Telcos and TowerCo

Over

600,000

jobs supported across Asia

Valuable Partnerships and Industry Associations

Partnerships play a vital role in the achievement of our business and social objectives. These include our membership of the GSMA, through which we work with the industry on global industry initiatives to deliver meaningful and lasting change.

Humanitarian Connectivity Charter

Supporting improved access to communication and information for those affected by crisis

Connected Women Commitment Initiative

Reducing the gender gap in mobile internet and mobile money services

Climate Action Taskforce

Moving the mobile industry towards net-zero carbon emission by 2050 at the latest

Representing Malaysia as a Home-Grown Champion

As Malaysia’s home-grown champion, we have put in place a comprehensive investment programme that supports the Bumiputera Empowerment Agenda (BEA). The BEA focuses on providing support for entrepreneurs, employees and students, ensuring the country’s largest community gains access to socioeconomic opportunities which reflect their representation in the nation.

Our support for the BEA spans all stratas and sectors of society and business, from investing in grassroots educational initiatives to providing mentorship to large companies who aspire to become recognised at a regional or global level.

To continue to develop the digital ecosystem, enabling our stakeholders to share in the value of digital technology while driving next generation advancements to ensure inclusive and sustainable outcomes.

To continue to develop the digital ecosystem, enabling our stakeholders to share in the value of digital technology while driving next generation advancements to ensure inclusive and sustainable outcomes.

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