Axiata Sustainability

A Purposeful Mission

A Purposeful Mission

Ultimately, our initiatives contribute to our corporate vision, purpose and values, delivering on our responsibilities as a regional telecommunications and digital leader.

Our vision

To be The Next Generation
Digital Champion

Our purpose

Advancing Asia

Our vALUES

Uncompromising Integrity & Exceptional Performance

Our Sustainability Framework

We ensure that the way we operate integrates Environmental, Social and Governance (ESG) elements, anchored on our vision to become The Next Generation Digital Champion.

The material matters that we place focus on are grouped into four areas. Click through to delve deeper into the initiatives we have launched.

Driving Advancement Across Asia

Our impact extends to all our footprint countries, where we contribute to national development objectives through the value that we generate across the sustainability spectrum.

USD9.5
billion

GDP contributed

USD4.7
billion

capex + opex
investment

USD 1.5
billion

total taxes and fees paid

11,500

employees across ASEAN and South Asia

Supporting around

700,000

jobs across Asia

*Measurement of economic impact and value creation in the markets and communities served by Digital Telcos and Infrastructure.

Malaysia

Celcom’s contribution to economic impact in Malaysia as a leading local telco that boasts the widest national
2G, 3G and 4G LTE networks.

Indonesia

The economic contributions of XL Axiata, Indonesia’s second largest telecommunications company, and Link Net, one of the country’s largest cable service providers.

Sri Lanka

Dialog’s contribution to economic growth and innovation as Sri Lanka’s largest and fastest growing telco.

Bangladesh

Robi’s contributions to the economy of Bangladesh as the country’s second largest telco, serving 54.4 million subscribers.

Cambodia

The economic impact and long-term value generated by Smart, Cambodia’s leading telco and a bulwark of digital innovation and advancement.

Nepal

Ncell’s contribution to Nepal’s economy as the country’s first private sector telco and an engine for digitisation.

EDOTCO

EDOTCO’s contribution to national economies across ASEAN and South Asia as the world’s sixth largest global telecommunications TowerCo.

Axiata’s Commitments & Targets

In line with our sustainability framework, we have set specific targets across key material matters, providing direction to our efforts moving forward.

The UN SDGs We Support

Our sustainability framework and material matters are aligned with the United Nations (UN) Sustainable Development Goals (SDGs), supporting the global movement to build a greener, fairer, better world by 2030.

We’re moving towards achieving net-zero carbon emissions by no later than 2050.

As a leading regional player in connectivity and digital services, we are well-positioned to contribute to the transition towards a low-carbon economy. Through our Science Based Targets initiative (SBTi) Business Ambition Pledge, our net-zero journey is aligned to limit global warming to 1.5°C.

We’ve created the Axiata Net-Zero Carbon Roadmap, which sets our strategic approach to reach net-zero inclusive of our interim target to reduce operational carbon emissions by 45% by 2030 from a 2020 baseline as well as milestones on our journey. Our strategic approach will be rolled out across three key objectives:

DECARBONISE OUR NETWORK OPERATIONS

By 2030, we will reduce our operational network emissions (Scope 1 and 2) by 45% from a 2020 baseline

TRANSFORM OUR VALUE CHAIN

Reduce value chain emissions (Scope 3) from our indirectly controlled sources

DELIVER AN INCLUSIVE CLIMATE AGENDA

Contribute to positive climate action through carbon removal and by enabling avoidance through technology and digitisation

Our network operations make up the largest portion of our emissions. We will decarbonise by increasing energy efficiency and renewable energy consumption from self-generation or purchased energy.

Our milestones:

  • Verify 2020 Scope 1 and 2 emissions baseline
  • Set science-based targets for Scope 1 and 2
  • Increase energy efficiency by 2030
  • Set OpCo level CO2 reduction target by end 2022
  • Increase purchase of renewable energy by 2030

We will contribute to enabling positive climate impact across our value chain, including by assisting our suppliers to reduce their carbon emissions.

Our milestones:

  • Define Scope 3 baseline and set reduction target by end 2023

We will contribute to decarbonisation efforts across society, leveraging technology and digitalisation to execute carbon removal strategies while encouraging carbon avoidance.

Our milestones:

  • Increase carbon removal activities by 2030
  • Quantify the impact of positive climate action
Download the full Sustainability Report 2020

Our Sustainability Targets

As part of our sustainability framework, we adopted a set of targets across key material matters to drive progress against our sustainability commitments. Download the full report to see our progress against these targets in 2022.

Material Matter

Digital Inclusion

Target

Improve the lives of around 23 million people between 2022 to 2025 in the areas of healthcare, education and financial inclusion (inclusive of digital skills)

Material Matter

Climate Change

Target

Become net-zero no later than 2050
– 45% reduction in operational emissions
(Scope 1 and Scope 2) by 2030
– Set baseline and target for Scope 3 by end 2023

Material Matter

Fair, Diverse & Inclusive Employment

Target

30% women’s representation in Axiata Group Berhad’s senior management team by 2025

Material Matter

Digital Integrity

Target

Build Digital Trust & Resilience to ensure the protection of customer information and the security of critical infrastructure

Rank among the top 25th percentile in the ASEAN region
on the National Institute of Standards and Technology
(NIST) maturity industry benchmark by 2025

Material Matter

Business Ethics & Governance

Target

Create long-term value by fostering a winning culture based on integrity, ethics and compliance achieved through our mandatory training and awareness programme for employees and broader stakeholders

– >90% training completion for Anti-Bribery & Anti-Corruption,
Whistleblowing, Data Privacy and Cyber Security yearly

30% women’s representation in Axiata Group Berhad Board of Directors (BOD) by 2025

We identified nine (9) prioritised UN SDGs aligned to our Framework, reflecting the Group’s position, beliefs, aspirations and most impactful activities. Although other SDGs do not form part of our prioritised SDGs, we acknowledge that we are indirectly contributing to these goals through our unique Triple Core Businesses of Digital Telco, Digital Businesses and Infrastructure, and our influential position as a responsible corporate citizen.

Axiata's Prioritised UN SDGS

Advancing Digital Societies

Advancing Green Economy

Advancing Our People & Communities

Driving Governance & Risk

In all that we do, collaborations and partnerships with our stakeholders are essential towards advancing sustainability.

Advancing Digital Societies

Advancing Green Economy

Advancing Our People & Communities

Driving Governance & Risk

In all that we do, collaborations and partnerships with our stakeholders are essential towards advancing sustainability.

ACCELERATE DECARBONISATION OF OUR NETWORK OPERATION

Our network operations make up the largest portion of our emissions. We will decarbonise by increasing energy efficiency and renewable energy consumption from self-generation or purchased energy.

Our milestones:

  • Verify 2020 Scope 1 and 2 emissions baseline
  • Set science-based targets for Scope 1 and 2
  • Increase energy efficiency by 2030
  • Set OpCo level CO2 reduction target by end 2022
  • Increase purchase of renewable energy by 2030

ACCELERATE TRANSFORMATION OF OUR VALUE CHAIN

We will contribute to enabling positive climate impact across our value chain, including by assisting our suppliers to reduce their carbon emissions.

Our milestones:

  • Define Scope 3 baseline and set reduction target by end 2023

DELIVER AN INCLUSIVE CLIMATE AGENDA

We will contribute to decarbonisation efforts across society, leveraging technology and digitalisation to execute carbon removal strategies while encouraging carbon avoidance.

Our milestones:

  • Increase carbon removal activities by 2030
  • Quantify the impact of positive climate action

A Purposeful Mission

Ultimately, our initiatives contribute to our corporate vision, purpose and values, delivering on our responsibilities as a regional telecommunications and digital leader.

Our vision

To be The Next Generation Digital Champion

Our purpose

Advancing Asia

Our vALUES

Uncompromising Integrity & Exceptional Performance