Axiata Sustainability

A Purposeful Mission

A Purposeful Mission

Ultimately, our initiatives contribute to our corporate vision, purpose and values, delivering on our responsibilities as a regional telecommunications and digital leader.

Our vision

To be The Next Generation
Digital Champion

Our purpose

Advancing Asia

Our vALUES

Uncompromising Integrity & Exceptional Performance

Our Sustainability Framework

We ensure that the way we operate integrates Environmental, Social and Governance (ESG) elements, anchored on our vision to become The Next Generation Digital Champion.

The material matters that we place focus on are grouped into four areas. Click through to delve deeper into the initiatives we have launched.

Our Sustainability Framework

We ensure that the way we operate integrates Environmental, Social and Governance (ESG) elements, anchored on our vision to become The Next Generation Digital Champion.

The material matters that we place focus on are grouped into four areas. Click through to delve deeper into the initiatives we have launched.

Driving Advancement Across Asia

We deliver national contributions and create long-term value across our footprint markets by investing in the local telecommunications industry, building network infrastructure, nurturing talent, supporting environmental conservation and driving socioeconomic development.

USD8.7
billion

GDP contributed

USD4.8
billion

capex + opex
investment

USD 1.3
billion

Total taxes and fees paid

More than

10,600

employees across Asia

Supported around

0.6 million

jobs across Asia

*National contribution figures include: 

(i) Our six OpCos (XL, Link Net, Dialog, Robi, Smart, EDOTCO (excluding EDOTCO Myanmar)); 
(ii) Our operations in Malaysia for seven entities within the Malaysia Digital Ecosystem (Axiata Group Berhad, ADA Malaysia, Axiata Digital Labs Malaysia, Boost Malaysia, EDOTCO Malaysia, Axiata Foundation and Axiata Enterprise); and 
(iii) CelcomDigi, which is a material Key Associate Company of Axiata, proportioned to our share of CelcomDigi, which is 33.1%.

Malaysia

Celcom’s contribution to economic impact in Malaysia as a leading local telco that boasts the widest national
2G, 3G and 4G LTE networks.

Indonesia

The economic contributions of XL Axiata, Indonesia’s second largest telecommunications company, and Link Net, one of the country’s largest cable service providers.

Sri Lanka

Dialog’s contribution to economic growth and innovation as Sri Lanka’s largest and fastest growing telco.

Bangladesh

Robi’s contributions to the economy of Bangladesh as the country’s second largest telco, serving 54.4 million subscribers.

Cambodia

The economic impact and long-term value generated by Smart, Cambodia’s leading telco and a bulwark of digital innovation and advancement.

EDOTCO

EDOTCO’s contribution to national economies across ASEAN and South Asia as the world’s sixth largest global telecommunications TowerCo.

Axiata’s Commitments & Targets

In line with our sustainability framework, we have set specific targets across key material matters, providing direction to our efforts moving forward.

The UN SDGs We Support

Our sustainability framework and material matters are aligned with the United Nations (UN) Sustainable Development Goals (SDGs), supporting the global movement to build a greener, fairer, better world by 2030.

We’ve created the Axiata Net-zero Carbon Roadmap which sets out our strategic approach to reach net-zero GHG emissions across the value chain by 2050

DECARBONISE NETWORK OPERATIONS

Axiata Group Berhad commits to reduce absolute scope 1 and scope 2 GHG emissions 42% by 2030 and 90% by 2050 from a 2022 base year.

TRANSFORM OUR VALUE CHAIN

Axiata Group Berhad commits to reduce absolute scope 3 GHG emissions 25% by 2030 and 90% by 2050 from a 2022 base year.

DELIVER AN INCLUSIVE CLIMATE AGENDA

Contribute to positive climate action through carbon removal and by enabling avoidance through technology and digitisation

Our network operations make up the largest portion of our emissions. We will decarbonise by increasing energy efficiency and renewable energy consumption from self-generation or purchased energy.

Our milestones:

  • Verify 2020 Scope 1 and 2 emissions baseline
  • Set science-based targets for Scope 1 and 2
  • Increase energy efficiency by 2030
  • Set OpCo level CO2 reduction target by end 2022
  • Increase purchase of renewable energy by 2030

We will contribute to enabling positive climate impact across our value chain, including by assisting our suppliers to reduce their carbon emissions.

Our milestones:

  • Define Scope 3 baseline and set reduction target by end 2023

We will contribute to decarbonisation efforts across society, leveraging technology and digitalisation to execute carbon removal strategies while encouraging carbon avoidance.

Our milestones:

  • Increase carbon removal activities by 2030
  • Quantify the impact of positive climate action

As a leading regional player in connectivity and digital services, we are well-positioned to contribute to the transition to a low-carbon economy. Axiata is committed to align with climate science  by committing to science-based 1.5°C and net-zero targets through the Business Ambition for 1.5°C campaign. Our targets have been validated by SBTi in June 2024.

Download the full Sustainability Report 2020

Our Sustainability Targets

As part of our sustainability framework, we adopted a set of targets across key material matters to drive progress against our sustainability commitments. Download the full report to see our progress against these targets in 2022.

Material Matter

Digital Inclusion

Target

Improve the lives of around 23 million people between 2022 to 2025 in the areas of healthcare, education and financial inclusion (inclusive of digital skills)

Material Matter

Climate Change

Target

Become net-zero no later than 2050

  • Reduce our operational network emissions (Scopes 1 and 2) by 45% from a 2020 baseline by 2030. However, this baseline has been revised to 2022. The baseline and near-term target is pending SBTi validation. 
  • Set baseline and target for Scope 3 by end 2023

Material Matter

Fair, Diverse & Inclusive Employment

Target

30% women in Axiata Group Berhad (Holding Company) senior leadership team by 2025

Material Matter

Digital Integrity

Target

Build Digital Trust & Resilience to ensure the protection of customer information and the security of critical infrastructure

  • Rank among the top 25% in the ASEAN region on the National Institute of Standards and Technology (NIST) maturity industry benchmark by 2025

Material Matter

Business Ethics & Governance

Target

Create long term value by fostering a winning culture based on integrity, ethics and compliance achieved through mandatory training and awareness programmes for people and broader stakeholders

  • 90% training completion for Anti-Bribery & Anti-Corruption (ABAC), Whistleblowing, Data Privacy & Cyber Security yearly


30% women’s representation in Axiata Group Berhad (Holding Company) Board of Directors (BOD) by 2025

We identified nine (9) prioritised UN SDGs aligned to our Framework, reflecting the Group’s position, beliefs, aspirations and most impactful activities. Although other SDGs do not form part of our prioritized SDGs, we acknowledge that we are indirectly contributing to these goals through our unique Triple Core Businesses of Digital Telco, Digital Businesses and Infrastructure, and our influential position as a responsible corporate citizen.

Axiata's Prioritised UN SDGS

Advancing Digital Societies

Advancing Green Economy

Advancing Our People & Communities

Driving Governance & Risk

In all that we do, collaborations and partnerships with our stakeholders are essential towards advancing sustainability.

Advancing Digital Societies

Advancing Green Economy

Advancing Our People & Communities

Driving Governance & Risk

In all that we do, collaborations and partnerships with our stakeholders are essential towards advancing sustainability.

ACCELERATE DECARBONISATION OF OUR NETWORK OPERATION

Our network operations make up the largest portion of our emissions. We will decarbonise by increasing energy efficiency and renewable energy consumption from self-generation or purchased energy.

Our milestones:

  • Verify 2020 Scope 1 and 2 emissions baseline
  • Set science-based targets for Scope 1 and 2
  • Increase energy efficiency by 2030
  • Set OpCo level CO2 reduction target by end 2022
  • Increase purchase of renewable energy by 2030

ACCELERATE TRANSFORMATION OF OUR VALUE CHAIN

We will contribute to enabling positive climate impact across our value chain, including by assisting our suppliers to reduce their carbon emissions.

Our milestones:

  • Define Scope 3 baseline and set reduction target by end 2023

DELIVER AN INCLUSIVE CLIMATE AGENDA

We will contribute to decarbonisation efforts across society, leveraging technology and digitalisation to execute carbon removal strategies while encouraging carbon avoidance.

Our milestones:

  • Increase carbon removal activities by 2030
  • Quantify the impact of positive climate action

Discover More on Our Sustainability Report

A Purposeful Mission

Ultimately, our initiatives contribute to our corporate vision, purpose and values, delivering on our responsibilities as a regional telecommunications and digital leader.

Our vision

To be The Next Generation Digital Champion

Our purpose

Advancing Asia

Our vALUES

Uncompromising Integrity & Exceptional Performance